We are here to help you! You can reach out to us via phone, email, or live chat. Our customer support team is available to assist you with any questions or concerns you may have.
Absolutely, we have on-site customer service support and CPAP Therapy Specialist, feel free to drop by and meet our team! Our office is located at 3200 N 29th Ave, Hollywood, FL 33020
We accept returns of unopened and unused items within 30 days of purchase for an 85% refund in the original form of payment, with a 15% restocking fee deducted. Alternatively, you can receive a 100% refund in the form of store credit.
Our 30-Day Mask Trial Program and 30-Day Risk-Free Trials on the ResMed AirSense 10 and AirSense 11 CPAP Machines is a commitment to your satisfaction with a 30-day window to exchange your mask or device, valid once per customer’s lifetime. Please refer to our
Returns Policy for more details.
How can I submit my prescription?
You can send in your prescription with any of the following options below:
Email:
rx@sleeplay.com
Fax: 1 (305) 503-9345
Upload here
Don’t have a prescription? No problem! A
Home Sleep Test is the fastest and easiest way to get a prescription after just one night of sleep in the comfort of your own bed. Get it today with same day delivery!
Already a CPAP user but don’t have a prescription? Take advantage of our
RxExpress Renewal Program. It's quick and easy!
Have a prescription but can't find it? Fill out this
request form, and we'll contact your doctor to obtain your prescription.
Don't worry! Our customer support team is well-equipped to assist you with troubleshooting your CPAP equipment. Whether it's addressing technical issues or answering usage-related questions, we're here to help you find solutions.
