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Frequently Asked Questions

How can I contact Sleeplay for assistance?  
We are here to help you! You can reach out to us via phone, email, or live chat. Our customer support team is available to assist you with any questions or concerns you may have. wer
Does Sleeplay accept walk-in customers for pick up or purchase? 
Absolutely, we have on-site customer service support and CPAP Therapy Specialist, feel free to drop by and meet our team! Our office is located at 3200 N 29th Ave, Hollywood, FL 33020
What is Sleeplay's return policy? 
We want you to be completely satisfied with your purchase. Our return policy allows for returns within 30 days of the purchase date for any unopened and unused products. We do not accept exchanges at this time with the exception of CPAP masks. You may return your purchase within 30 days of your original order. Items being returned must be in their original condition with the tags.  
What if I need troubleshooting assistance with my CPAP machine or mask? 
Our customer support team is well-equipped to assist you with troubleshooting your CPAP equipment. Whether it's addressing technical issues or answering usage-related questions, we're here to help you find solutions. 
Can Sleeplay assist me with insurance coverage for CPAP supplies?
Yes, we can! We offer assistance with insurance verification and can guide you through the process of utilizing your insurance for CPAP Supplies purchases. Our team will work with you to maximize your coverage.