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About Sleep Apnea
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What is sleep apnea?

Sleep apnea is a potentially serious sleep disorder where breathing is disrupted repeatedly during sleep. The "apnea" in sleep apnea refers to a pause of breath that lasts at least ten seconds. This condition occurs when the muscles in the back of the throat fail to keep the airway open, or when the brain fails to properly control breathing during sleep. 

Common symptoms of sleep apnea include:

  • Chronic snoring
  • Constant sleepiness 
  • Learning and memory difficulties 
  • High blood pressure
  • Increased risk of heart attacks, heart failure, cardiac arrhythmia, stroke
  • Depression

Sleep apnea can have several negative effects on your health. Individuals with this condition may find that they are always tired or sleepy during the day. This can interfere with daily activities and decrease your overall quality of life. Sleep apnea has been linked to obesity and high blood pressure, which increase the strain on your heart.

What is a CPAP machine?

A continuous positive airway pressure (CPAP) machine is most commonly used in the treatment of sleep apnea, a respiratory condition that causes spontaneous pauses in breathing while asleep. CPAP is a mode of respiratory ventilation where air pressure is increased in the user’s throat to prevent it from collapsing while inhaling. A CPAP machine manages sleep apnea and helps users achieve a good night’s sleep.

What are the different types of CPAP masks available?

Continuous positive airway pressure (CPAP) masks and headgear come in many styles and sizes to comfortably treat your sleep apnea. Everyone has different needs, preferences and face shapes, and sometimes you will need to try different mask styles before you find the one that works the best for you. 

There are 3 main types of masks:

  • Nasal Face Mask: These cover both your nose and your mouth. We recommend this to anyone who breathes with their mouth open or anyone who has frequent problems with allergies and nasal congestion.
  • Nasal Pillow Mask: These only cover your nose. Many CPAP users prefer this style because they are not as heavy as a full-face mask, yet they still retain stability.
  • Full Face Mask: These fit in your nostrils and are the smallest and most minimal of the 3 mask styles. We recommend this style to CPAP users experiencing skin irritation since they have the least amount of contact with your face.
How do I know which size mask I should wear?

There are some general recommendations that your doctor can help you with. In addition, most masks have size templates to measure the size of your face and figure which size will fit you better.

Please note the following when using these templates:

  • Read the directions on the template carefully before cutting and using them.
  • Mask fitting templates should be used to aid in the fitting of masks. The use of these templates is not intended to replace the advice of a medical professional, sleep technician or equipment supplier.
  • Altering the size or dimensions of the original PDFs in any way may compromise the quality and accuracy of these template printouts. To avoid this problem, ensure you are printing at the actual size by turning off all page scaling in your printer settings. You may also refer to the ruler within the printout to ensure the printout is the accurate size.

ResMed Sizing Guides:

Philips Respironics Sizing Guides:

My mask is leaking. What does this mean?

Please refer to the troubleshooting section in your mask user guide. Mask leaks may indicate one of several things, including:

  • Incorrect adjustment
  • Incorrect assembly
  • Incorrect size
  • Worn out mask (needs replacement)

Contact your doctor or equipment supplier to determine which of the above factors is interfering with the proper fitting of your mask.

How often should I replace my CPAP products?

How often you replace your CPAP supplies largely depends on the type of product. Here’s a breakdown of our recommended replacement cycle: 

  • Mask cushions: 1 month 
  • Mask pillows: 1 month
  • Machine filters: 1 month
  • Mask (exclude headgear): 3-6 months
  • Tubing: 3-12 months
  • Headgear: 6-9 months
  • Chinstrap: 6 months
  • Disposable filters: 1 month

Not sure if your product needs to be replaced? Take our quiz to find out if it’s time to replace your CPAP equipment.

How is Sleeplay different from other CPAP retailers?

We are beyond the business of simply selling products. Our goal is to improve the lives of our customers and achieve the highest levels of patient satisfaction. 

We use the latest e-commerce technology to ensure secure and fast online services. We consistently strive to look for innovation in the industry, putting our customers first when looking for solutions that will help improve their quality of life.

Does Sleeplay price-match products from competitors?

Yes, we offer 100% price protection by matching our competitors’ prices with the exlcusion of CPAP machines due to the shortage. This ensures you are getting the best value for your product. Note: We do not allow a coupon to be used on a product that has a price match.

What is the standard shipping time for placed orders?

Most orders placed before 2:30pm EST/EDT Monday through Friday will be shipped that day via your elected shipping choice. Orders placed after 2:30pm Monday through Friday or anytime Saturday and Sunday will be shipped the following business day. If any orders are not available or on backorder, you’ll be notified and the item will be shipped as soon as reasonably possible. All calculations for expedited delivery are based on business days only.

What is your return policy?

Unopened Products - 30 Days

At Sleeplay, we want to make sure you are 100% satisfied with your order which is why we offer a 30-day Return Policy on all unopened products. All unopened products postmarked within 30 days will receive a full refund minus a 15% restocking fee and any shipping fees. Please email us to request a Print-At-Home return label.

Opened Products

Due to the personal medical nature of our products, we cannot accept returns on opened products. The only exception to this is the CPAP Mask as it falls under our 30 Days Mask Exchange Program. Thanks for shopping with your Modern CPAP Shop.

Mask Exchange Program - 30 Days

Customer has 30 days to use their 1 times mask exchange where the total mask price will be issued in a gift card so customer can purchase the right mask of choice.

What products can I use with my discount code?

At Sleeplay we are happy to offer discounts to help you get started on your journey to be better sleep. Most discounts can be applied to all products with the exception of the following: All ResMed products, SoClean 2 CPAP Cleaner & Sanitizer, Owlet Smart Baby Monitor Duo (Smart Sock + Camera), Owlet Smart Sock 2 Baby Monitor, Owlet Baby Monitor with Camera and Audio, and the Sleep8 CPAP Cleaning Companion System.

Do to unforeseen circumstances and high demand, CPAP Machines and cetain Oxygen concentrators are temporarily unavailable to be purchased with a discount.

The courier lost my package. What's next?
Courier services aren’t perfect; sometimes mistakes are made, and your order may not be delivered. If the value of your order is less than $250, Sleeplay will reship your order at no extra charge. If that value of your order is greater than $250, an investigation must be conducted in coordination with the courier service before a decision is made.
Where can I get evaluated and diagnosed for sleep apnea?

Your primary doctor will be able to make an evaluation based on your signs, symptoms, and your sleep history. From there, you will be referred to a sleep disorder center where a sleep specialist will determine whether you need an evaluation.

For the evaluation, you will be monitored overnight at a sleep center, where doctors will make note of your breathing and other body functions during sleep.

What is a BiPAP machine?

Similar to a CPAP machine, a BiPAP machine delivers pressurized air to the user’s airways via a mask. However, it does so with bi-level positive airway pressure, meaning the pressure is delivered on both the inhale and exhale as opposed to the single pressure delivered by a CPAP machine. 

Which CPAP masks does Sleeplay carry?

We carry 7 specific types of masks: 

  • Full Face Mask
  • Nasal Mask
  • Nasal Pillow Mask
  • Nasal Prong Mask
  • Hybrid Mask
  • Oral Mask
  • Total Face Mask
What is the correct way to fit a mask?

Fitting a mask properly depends a great deal on your position. Facial muscles change when you lie down and relax even further once you are asleep, so it is always best to fit the mask while you are in your usual sleeping position. It is important not to over-tighten your mask. Doing so may be a sign that you have the wrong cushion size or an incorrectly adjusted forehead support. 

If you are using a ResMed mask that has a MicroFit dial, it is important to note that your clinician has set the dial at the optimal position and adjusting it significantly from that position may cause discomfort. 

If you experience difficulties in fitting your mask, please refer to your mask user guide for complete fitting instructions or discuss this with your medical equipment provider or physician.

What is the best way to clean my mask?

For specific instructions on cleaning your mask, please refer to your mask user guide.

Sleeplay offers several cleaning devices for your CPAP supplies that kill 99.9% of CPAP germs and bacteria in your mask, hose, and reservoir with no disassembly, no water, and no chemicals in order to enhance your home CPAP experience.

How often should I replace my CPAP mask cushion?

Like any piece of clothing or accessory, your mask cushion becomes worn out over time with use. Mask and supply replacement is integral for optimal comfort.

The life of a mask cushion depends on various factors such as frequency of use, oils from skin, and how often you clean it. For optimal care, check for small tears or pinholes and anything else that might cause a leak. Children and pets have been known to damage cushions by playing with them, so be sure to keep your mask out of reach. Also, try not to leave your mask somewhere that receives direct sunlight during the day.

We highly recommend inspecting your mask according to the cleaning and maintenance routine outlined in your mask user guide. Because the timing and reasons for replacing your mask cushion greatly depend on the type of mask, it is important to reference your mask user guide for specific details.

How does Sleeplay ensure the highest levels of quality are met for their products?

We partner with distributors to supply customers with the top CPAP brands in the industry. We are proud to have strong relationships with: 

  • Fisher & Paykel
  • ResMed
  • Philips Respironics
Do you accept insurance or offer other financing options?

We currently accept private pay (cash) and FSA cards.

If you would like to purchase a product through insurance,click on this link to find your provider and fill out the reimbursement form.

As well as private pay, we offer Bread finanincing to get you started at a minimal cost.

We have also partnered with AfterPay, so you can buy your CPAP supplies right away and pay for them later in 4 interest-free installments.

How much does shipping cost and how is it handled?

We offer free shipping on all orders over $99. We ship primarily via USPS and UPS.

Shipping and handling charges depend on the destination of your order. All customers have the ability to upgrade shipping to our UPS and USPS expedited options at an additional cost. Your total shipping cost will be calculated at checkout and the exact shipping price will be included in the order confirmation.

Does Sleeplay accept partnerships?

For partnership inquiries, please send your information over to

Is free shipping available nationwide?
We offer free shipping to the continental US on all orders over $99* *-Due to the exorbitant cost of shipping, we cannot offer free shipping to the following places: Alaska, Hawai’i, Puerto Rico, U.S. Virgin Islands, Midway Island, American Samoa, and Guam

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30 Night Risk-Free Trial

Your satisfaction is our priority. That’s why we offer a 30 night risk-free trial on all Masks.