Last modified on April 1, 2022
In the event that any items in your order include CPAP machines, CPAP masks, or CPAP humidifiers, we must have your prescription on file before we can ship your order. These devices are classified by the FDA as Class II Medical Devices1, and it’s illegal to sell them without the provision of a valid prescription for such items. Please note that CPAP supplies and parts such as filters, tubing, water chambers, mask parts, cushions and pillows do not require a prescription.
Sleeplay allows up to 7 business days after your order was placed to receive your RX prescription. After the 7 days are up, your reserved machine will be sent to the next customer in line. At this point, the customer will have the option to wait till a machine is available or cancel the order.
Upload your RX to your profile with Sleeplay. Uploading your RX will allow you to keep all of your medical documents in one place. Simply click here to Log In or Create an Account.
Email us at: [email protected]. When doing so, please be sure to include the following:
Fax us a copy of your prescription to: 305-503-9345. When doing so, please be sure to include the following:
(d) Submit Digital RX Form
On our Upload RX page fill out the designated boxes, transcribe your prescription information and we will be in contact with your physician to receive a copy of the actual prescription, and to ensure everything is in order. Once we have been in contact with your prescribing physician, we will contact you with confirmation of the same.
(a) You have a right to request a prescription from your physician. If you have difficulty accessing your prescription, please contact our Customer Service team for assistance.
(a) Prescriptions may be written by a provider for "Lifetime Need" or "99 Months." Such a prescription may be used for the prescribed equipment as often as needed to continue therapy. If a prescription notes a number of refills, it will be valid to dispense the listed equipment the number of times shown on the prescription. If a prescription bears an expiration date, the prescription is good through the date shown.
(a) Any Prescription accepted must be written by a licensed provider who is located and licensed to practice within the United States. We will not accept prescriptions from providers not licensed and located within the United States.
(a) Below we’ve outlined the various required elements of prescriptions for various types of CPAP equipment. All medical prescriptions must include the patient’s name, the prescribing physician’s full name, the physician’s contact information and the physician’s signature.
i. CPAP Machine Prescription
ii. APAP Machine Prescription
iii. BiPAP Machine Prescription
iv. CPAP Mask Prescription
v. CPAP Humidifier Prescription